Shopify Ongoing Support

Your website is live (yay!), but what happens next? Our ongoing support packages are designed just for you, offering expert help with tweaks, troubleshooting, and updates—like having us in your back pocket.

These plans include everything you need to keep your Shopify store running smoothly, from basic adjustments to advanced updates. Whether you’re handling seasonal changes or need answers to Shopify questions, we’re here to make it easy.

Scroll down for the two plan options.

Ongoing Support Plans

Basic

$149

3 month minimum

  • Basic website tweaks as needed (up to 2 hours/month)
  • Shopify troubleshooting or questions
  • Changing shipping or backend settings
  • Installing and customizing apps (up to once a month)
  • Whatsapp group for streamlined communication
Sign Up Monthly
Best value

Premium

$299

3 month minimum

  • Basic website tweaks as needed (up to 4 hours/month)
  • Shopify troubleshooting or questions
  • Changing shipping or backend settings
  • Installing and customizing apps
  • Whatsapp group for streamlined communication
  • Adding New Products (up to 15/month)
  • Updating Website Banners (you provide graphics)
  • Quarterly Website Audit & Strategy Call
Sign Up Monthly
Testimonials

The Word Around Town

5.00

“I have had a Shopify Store since 2016 and many different people worked on it over the years. I needed a fresh start and Brenda helped me select the perfect theme for my upgrade. She is a wizard and was able to perform the migration seamlessly. Brenda went above and beyond for me and I could not be happier with the result!”

Laurie T.
Wear & Away
5.00

“What an unbelievable experience. Brenda Lachman was incredibly professional and went way above and beyond my expectations. I felt we were in a true partnership throughout the redesign of my website! I highly recommend this company! Beyond thrilled!”

Diane H.
Diane Higgins Skincare
5.00

“Brenda was such a pleasure to work with! I hired her to migrate my online store from Wix to Shopify, and also build out a portfolio for my invitation business. She understood my vision for the site and offered suggestions on how to make it more efficient and user friendly. I would definitely recommend her for a site migration or new build!”

Julie K.
Cartoules Press
5.00

“Brenda was a pleasure to work with. She did an amazing job explaining the process, pivoting when we needed it and making our website better than we imagined. I would highly recommend Brenda and the Ecom Queens and I know we will be using them again in the future.”

Elizabeth C.
Elizabeth Moore
5.00

“Brenda was a pleasure to work with. She’s fast, thorough and she made my website something for me to be proud of. Thanks Ecom Queens!”

Lenyar R.
Sheba Boutique
5.00

“It was great working with Brenda. She is very knowledgeable and was very pleasant. We had a great experience.”

Chevy F.
Triggo
5.00

“Ecom Queens Inc was a pleasure to work with. They took my vision and brought it to life. Could not have been happier with the results. Thank you for making it happen.”

Sara S.
Wrapped NJ
5.00

“Brenda has been a pleasure to work with. She helped create the vision of my website and it came to life beautifully. I Would highly recommend using her as she is very professional. Thank you.”

Raizy P.
The Baby Etc.
5.00

“Brenda was organized and thorough, making suggestions and answering questions beyond the scope of the job. We've already received numerous positive comments about our site. We felt she understood our goal and got us to the finish line. Totally worth the investment!”

Sue S.
Casa Ancora
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